在職場中，無論身處何種行業別，在業務上，或多或少都會遇見須以英文做交談、溝通之場合。本書以職場為背景，將職場中常見的一些英文對話，以淺顯簡單的文字編撰成會話型式，期能讓讀者透過研讀本書並加以練習，以在職場中更能尋求更多的幫助與發展。

侯惠君　　學歷：美國麻州大學教育系碩士　　現職：崑山科技大學國際貿易系專任講師　　專長：英文寫作與閱讀、英文口譯

GreetingLesson1 Face-to-face greetingLesson2 Greeting over the telephoneLesson3 Describing nationality & jobsLesson4 Describing job responsibilitiesArranging & Canceling AppointmentsLesson5 Making appointmentsLesson6 Rescheduling appointmentsLesson7 Canceling appointmentsLesson8 Setting up on-line meetingsLesson9 Making reservationsProviding Product InformationLesson10 Describing features (1)Lesson11 Describing features (2)Lesson12 Giving information of materialsLesson13 Giving information of pricesLesson14 Comparing qualities & prices (1)Lesson15 Comparing qualities & prices (2)Lesson 16 Requesting allowancesLesson17 Showing preferencesLesson18 Stating problemsRequesting ServicesLesson19 Dealing with complaintsLesson20 Dealing with complaints & reimbursementLesson21 Making improvements in products & servicesLesson22 Sending mails in the post officeLesson23 Sending documentsLesson24 Wrapping up giftsOrdering Food & DrinkLesson 25 Ordering in the fast food restaurantLesson26 Ordering in the breakfast storeLesson27 Ordering in the restaurantLesson 28 Ordering in the snack shopLesson29 Ordering in the Japanese restaurantEnquiry of DirectionLesson 30 Asking for location (1)Lesson31 Asking for location (2)Lesson32 Showing direction (1)Lesson33 Showing direction (2)Lesson34 Asking for the direction to take shuttle busesLesson35 Asking for the location of Internet socketsLesson36 Asking for the direction to 3-C storesLesson37 Asking for the direction to the gift shop at airport?Lesson38 Asking for the direction to make photocopiesLesson39 Asking for the direction to pick up city mapsEnquiry of scheduleLesson40 Asking for the opening and closing scheduleLesson41 Scheduling time to hold online meetingsLesson42 Telling timeLesson43 Asking for the flight scheduleLesson44 Asking for the SPA room scheduleLesson45 Asking for the round-trip consuming timeExchanging Currency, Purchasing Tickets & Boarding the PlaneLesson46 Currency exchange (1)Lesson47 Currency exchange (2)Lesson48 Buying tickets & checking in luggage at the airportLesson49 Checking in luggage at the airport Lesson50 Saying farewell