Part I Communication Strategies 表達技巧Chapter 1 Conversation Basics 打開話匣子的要訣Section 1 Meeting someone for the first time 初次見面Section 2 Ending a conversation 結束談話Section 3 Starting a conversation with someone you know 與認識的人開始交談Section 4 Showing understanding 表示了解對方的意思Section 5 Making sure you understand 不太確定意思的時候Section 6 Double checking 進一步確認對方的意思Section 7 Asking for clarification 請對方進一步說明Section 8 Checking if someone understands what you are saying 確認對方了解你的意思Section 9 Keeping a conversation going 讓談話持續順利地進行 Chapter 2 Communication Techniques溝通技巧Section 1 Changing subject 改變話題Section 2 Asking and answering questions 問問題和回答問題Section 3 Making requests 提出要求Section 4 Getting someone’s attention 引起他人注意Section 5 Interrupting 插入他人談話Section 6 Including others in a conversation 引導他人參與談話Section 7 Offering to help 提供協助Section 8 Asking permission尋求同意Section 9 Making suggestions 提供建議 Chapter 3 Stating Opinions 表達看法 Section 1 Giving opinions 提供意見Section 2 Offering views and comments 提供看法和評語Section 3 Agreeing (1) 表示同意 1Section 4 Agreeing (2) 表示同意2Section 5 Disagreeing (1) 表示不同意1Section 6 Disagreeing (2) 表示不同意2Section 7 Disagreeing (3) 表示不同意3Section 8 Stating intentions or plans 談論計劃Section 9 Giving reasons 解釋原因Section 10 Describing things 形容事物 Chapter 4 Describing Moods and Feelings 表達感覺及情緒Section 1 Offering Compliments – informal 讚美別人 - 非正式場合Section 2 Offering compliments – formal 讚美別人 - 正式場合Section 3 Expressing joy or satisfaction 表達愉悅或滿意Section 4 Showing amazement 表達驚訝Section 5 Expressing irritation 表達不悅Section 6 Expressing disappointment 表達失望Section 7 Comforting someone 安慰別人 Section 8 Complaining 抱怨Section 9 Apologizing and forgiving 道歉和諒解Section 10 Expressing gratitude 表達感謝 Part II Daily Life Expressions 日常用語Chapter 5 Getting to Know People 結識朋友Section 1 Introductions – informal 非正式場合介紹Section 2 Introductions – formal I 正式場合介紹1Section 3 Introductions – formal II 正式場合介紹2Section 4 Asking about someone else 詢問有關別人的事Section 5 Inviting 邀請他人Section 6 Arranging an appointment 安排約會Section 7 Small talk – asking someone’s nationality 閒聊—詢問國籍Section 8 Small talk --asking about someone’s day 閒聊—表達關懷Section 9 Small talk--talking about the weather閒聊—談論天氣 Chapter 6 Making Small Talk 閒聊Section 1 Talking about yourself 談論自己 Section 2 Talking about work 談論工作Section 3 Talking about hobbies 談論嗜好Section 4 Talking about weekend 談論週末Section 5 Talking about gymnastic activities 談論健身活動Section 6 Talking about TV Program談論電視節目Section 7 Talking about favorite things 談論喜好 Chapter 7 At WorkSection 1 Before the job interview 應徵面試前Section 2 The job interview 應徵面試Section 3 Talking about your job 談論自己的工作Section 4 Asking for help from colleagues 請同事幫忙Section 5 Offering help to colleagues 主動幫忙同事Section 6 Making appointments 安排約會Section 7 Asking about someone’s job 詢問對方的工作 Chapter 8 On the PhoneSection 1 Informal phone call: at home 非正式場合: 在家聽電話Section 2 Formal phone call: at the office 正式場合: 在公司聽電話Section 3 Taking messages 留言Section 4 Keeping people on hold 請對方稍候Section 5 Communication problems on the phone 電話有問題的時候Section 6 Wrong number! 打錯電話Section 7 Dealing with complaints 處理客戶抱怨 Chapter 9 Talking About TaiwanSection 1 Places to visit 參觀景點Section 2 People 人文